Sorry, Brooktide does not offer returns.
Exchanges are accepted for any products that are damaged during shipment. To make an exchange for an item, contact us at firstname.lastname@example.org and send your item to: PO Box 248, Alamance, NC 27201. Exchanges must be made within 10 days of purchase. Customers are responsible for the cost of return shipping.
Cancellations can be made only before an order has been shipped. E-mail email@example.com with your order number to inquire about a cancellation.